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Teams

How do I enter as a team?

Create your team online by clicking the "register here" button to the right of screen and follow the simple prompts.

Once your team is set up you can send the details to your colleagues, friends and family and have them register into your team.

Team registrations close at 12 noon on Friday 23 August 2013.
 

When do team entries close?

Team registrations close at 12 noon on Friday 23 August 2013 and payment must also be completed by this time.
 

Please note, race packs will not be available for collection unless payment has been made for your team.

Is there a minimum or maximum number of participants in a team?

The minimum number of participants required to form a team is 2. There is no limit to the number of participants you can have in your team.
 

 

Can I enter multiple teams for my organisation?

Yes. If you are creating more than one team for your organisation (e.g. Corporate, and Social teams) you need to use a unique email/password combination for each team as the registration system relies on a unique email/password combination to provide access to each unique team. Failure to create a unique email/password combination for each team will deny the Team Manager access to team records, and lead to potential team members being unable to enter the appropriate team.
 

Can we enter as a team if team members are in separate distances?

Yes. The registration process allows team members to select the particular distance that is suitable for each individual.
 

Do I need to pay the entry fee at the time of registration if I am a member of a team?

This will depend on how your Team Captain has set up your team registration account. The Team Captain will have selected for team members to either pay individually upon registration, or to pay for all team registrations at a later date. Please contact your Team Captain for further details.
 

Why can't I see confirmation of my registration?

You will not receive confirmation of your registration ("E-Ticket") until your team captain has paid for your entry.

Please note, you will not be able to collect your race bib until your team captain has paid for your entry also.

If you have nominated a postal race bib, please ensure your team captain pays for your entry by 28th July or your bib will not be posted.

 

How do I collect my team race bibs?

If the postal option is not selected for team race bibs, bibs will be available for collection at the Event Expo held at the Perth Convention and Exhibition Centre on the Friday and Saturday before the event.

Expo opening hours are as follows:

Friday August 23rd- 08:00am - 9:00pm

Saturday August 24th- 08:00am - 5:00pm

NB: Team race bibs will NOT be collated and ready for collection at the Event Expo. Race bibs are organised according to bib number and not team registrations. Should one person wish to collect all team race bibs on behalf of their team at the Event Expo, please be aware that race bibs will need to be collected by race bib number. This will involve visiting the relevant distribution points for each race bib.

Postage can be added to registrations until 23:59 (WST), Sunday 28 July.
 

 

How do I create additional team questions?

You can create your own personalised questions for members registering in your team, such as t-shirt sizes.

Simply log in to your team account using the link provided in your confirmation email (or CLICK HERE), and click on the "My Questions" tab. From here you can create and edit questions to be answered upon participants registering in your team.

What payment options are available?

As team captain there are two options to choose from:

- Payment by Team Captain

- Payment by Individual

Please select your payment option when creating your team.

If you opt to pay by Team Captain, you will be able to generate an invoice automatically by logging into the Team Captain page here.

How do I log in as team captain?

To log in as team captain, please CLICK HERE then enter your details.

As team captain is there a way to view my team list?

Yes. Please log in as team captain HERE.

Once logged in you will be able to download a list of paid or unpaid entrants, delete any entries, download a tax invoice or receipt or add team questions.

Can I download a receipt?

Yes. Please log in as team captain here then select the "My Receipts" tab and follow the prompts.

Can someone be transfered into my team if they have already registered?

Yes. Please email citytosurf@csports.com.au and let us know their name and the team you would like them to be transferred to.

When is payment due for my team?

There are two key payment dates for team captains to be aware of:

•    28th July - If any of your team members have nominated to have their race pack posted to them, their registration must be paid for by this date. Failure to make payment by this date will result in the race pack not being dispatched and they will be required to collect it from the Expo instead.

•    12pm 23rd August - Deadline for all team payments. Please note, e-tickets will not be sent to your team members unless payment has been made (you cannot collect your race pack from the Expo without an e-ticket). Cheques can take up to three days to clear so please consider this when planning your payment.
 

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